FAQ's Shop

Here you will find the most common questions and answers to help you along your buying journey.

If you don’t find your answer here please feel free to email us.

Q: Which delivery methods do you use?

A: Depending on your order and location, we will recommend the best delivery method:

Q: How long does delivery take?

A: This depends on if we have stock and where you are based:

1 – 4 working days if we have stock.
For special imports, please drop us an email.

Q: Do you have a physical shop?

A: No, we do not. Our website is our shopfront. All orders can be placed via our website or via email so you can shop our range from the comfort of your home.

Q: What payment methods do you accept?

A: At the moment, we only accept EFT’s, cash deposits and cash if collecting from our premises. Credit card payments coming soon.

Our banking details are: Weya At (Pty) Ltd , First National Bank, 626 9303 4995, Clearwater – 0182505

Q: Refund policy

A: For standard stock items, we do offer a refund if returned in original condition within 7 days. Refunds exclude courier fees and a handling fee. We do not offer refunds on imported products, we also do not offer a refund as we are unable to return products to our international supplier.